You can, and some patients do. The obstacle is that ordinary public hospital outpatient registration cannot be reserved from overseas — you queue on the day, and surgery is only scheduled after an in-person consultation. Booking through the international or VIP department solves this at roughly 1.5 to 2 times the standard price. A coordination service sits between those two options.

Yes. Several private international hospitals in both cities hold JCI accreditation, employ English-speaking staff, and bill insurance directly. Top public hospitals in both cities also maintain international departments. The trade-off is price versus convenience, not availability.

That happens, and it is a legitimate answer. You receive a written opinion explaining why, and you have lost only the cost of the consultation. No treatment deposit, no flight. We would rather tell you no early than manage a bad outcome later.

Consultation fees are credited in full toward on-the-ground coordination if you proceed within 90 days. It is a one-time credit applied to the coordination fee only, never to hospital treatment charges.